Privacy Policy
Last updated: 23 May 2026
1Introduction
AI Labs Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include your name, email address, phone number, company name, and project details. We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
3How We Use Your Information
We use the information we collect to respond to your enquiries, provide our services, improve our website and offerings, communicate with you about updates and promotions, and comply with legal obligations. We may also use your information to personalise your experience, process transactions, and send administrative information such as changes to our terms, conditions, and policies.
4Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed to our service providers who assist us in operating our business, as required by law such as to comply with a subpoena or similar legal process, or to protect our rights and the safety of others. We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.
5Data Security
We implement appropriate technical and organisational measures to protect the personal information we collect and process. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6Cookies and Tracking
We may use cookies and similar tracking technologies to access or store information. Cookies help us understand how our website is being used and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
7Your Rights
Under applicable privacy laws, including the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us using the details provided below.
8Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.
9Contact Us
If you have questions or comments about this Privacy Policy, please contact us at info@ailabs.agency or by mail at AI Labs Agency, Tullamarine, Melbourne VIC 3043, Australia.